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Lusa - Business News - Portugal: Regulator fines power utility €850,000 for 97 violations




Lisbon, June 22,2021 (Lusa) - The Energy Services Regulatory Authority (ERSE) has fined EDP Comercial €850,000 for 97 administrative offences related to interruptions in electricity and natural gas supply, which harmed 49 customers, it said on Tuesday.

"ERSE - Energy Services Regulatory Authority has sentenced EDP Comercial to pay a fine of €850,000 for the practice of 97 administrative offences related to interruptions in the supply of electricity and natural gas to consumers," the energy regulator said in a statement.

The same statement said that EDP Comercial "presented a settlement proposal, recognising most of the facts in the notice of illegality and its negligent liability, and offered to compensate the 49 customers who had not yet received any compensation, in the total amount of €4,315.

The regulator decided to accept the settlement presented by the company and decided to apply a single fine of €850,000, reduced in legal terms to €425,000, which has already been paid.

The settlement procedure is enshrined in the Energy Sector Sanctioning Regime (RSSE). It depends on the company admitting the alleged facts and the acknowledgement of its responsibility in the infringement in question, waiving the need to litigate in court and benefiting from a reduction of the fine.

The regulator opened the administrative offence proceeding following denunciations and complaints, which reported electricity and natural gas cuts outside the cases excepted or permitted by law.

In the course of the process, ERSE identified 97 administrative offences for the company not having paid the compensations due to customers, within the maximum period of 45 days after the interruption of energy supply (outside the cases excepted or allowed by law), for having terminated the electricity supply contract to a consumer outside the situations expressly provided for and for not having sent the customer a single invoice for the final settlement of accounts within six weeks, after the change of electricity supplier.

The administrative offences were also related to the fact that EDP Comercial did not submit on the Switching Portal the requests for contracting the supply of electricity and natural gas, on behalf of consumers, within five working days, after the signing of the contract and for having submitted two requests on the Switching Portal for contracting the supply, one for electricity, the other for natural gas, on behalf of consumers, without their express authorisation for this purpose.

MPE/IMYN // ADB.

Lusa


Agency : LUSA

Date : 2021-06-23 10:54:00







 

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